Legal

Terms & Conditions

Last updated: March 2026

By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms and Conditions.

1. About Us

Kitchen on the Bay is a restaurant offering dine-in, takeaway, and online ordering services.

2. Orders & Payment

All orders are subject to availability. We reserve the right to refuse or cancel any order at our discretion. Payment is due at the time of ordering unless otherwise agreed.

3. Pickup & Delivery

Estimated pickup and delivery times are provided as a guide only and may vary due to demand or other factors.

4. Cancellations & Refunds

Once an order has been accepted and preparation has begun, cancellations may not be possible. If there is an issue with your order, please contact us as soon as possible.

5. Allergens & Dietary Requirements

Our kitchen handles a range of ingredients including common allergens. While we take care to accommodate dietary requirements, we cannot guarantee that any item is completely free from allergens.

6. Website Use

You agree to use our website for lawful purposes only.

7. Intellectual Property

All content on this website is the property of Kitchen on the Bay or its licensors and is protected by copyright law.

8. Limitation of Liability

To the extent permitted by law, Kitchen on the Bay is not liable for any indirect, incidental, or consequential loss arising from use of our website or services.

9. Changes to These Terms

We may update these Terms and Conditions at any time.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia.